Senior HR Generalist – LATAM (remote)
About the Role
At Elevate Teams, we recruit, train, and place bilingual Virtual Assistants from Latin America with U.S. independent insurance agencies. We've built an 8-figure business on a simple belief: the right person, in the right role, changes everything.
We operate under EOS. Clarity, accountability, and hustle aren't buzzwords here. They're how we run every meeting, every quarter, every hire.
We are seeking an experiencedSenior HR Generalist to own internal HR operations and help us build a proactive, scalable employee experience.
Your Mission
Own and strengthen Elevate Teams’ internal HR operations. Keep everything compliant, organized, and running smoothly, solve issues before they become problems, and build scalable processes that support our people, managers, and growth.
- Manage the employee lifecycle from onboarding through offboarding
- Maintain accurate employee records, HRIS data and required documentation
- Build and improve HR processes as the company grows
- Own the day-to-day relationship with our U.S. PEO
- Coordinate payroll and employee changes, benefits enrollment, and open enrollment
- Follow PEO issues through resolution
- Monitor federal and multi-state HR requirements
- Maintain employee policies, handbooks, compliance audits, and deadlines
- Identify risks early and escalate matters appropriately to the PEO, HR advisor or employment counsel
Employee Relations & Performance
- Serve as a trusted resource for employees and managers, addressing concerns and supporting workplace investigations
- Manage investigations, corrective actions, PIPs, and termination documentation
- Manage performance and Quarterly Conversation processes and track trends
Employee Engagement & Culture
- Own the employee engagement calendar and plan meaningful virtual and in-person experiences
- Create initiatives that reinforce Elevate Teams’ Core Values
- Manage event communications, budgets, and vendors, and measure impact through participation and employee feedback
HR Reporting & Continuous Improvement
- Track key HR metrics, deadlines and outstanding actions
- Identify trends, risks and process gaps
- Recommend and drive solutions that improve HR effectiveness
You're the Right Person If
- You have 5+ years of progressive HR experience, with hands-on ownership of day-to-day HR operations
- You have strong experience supporting U.S. employees and understand U.S. employment practices and compliance
- You've handled employee relations, performance concerns, corrective actions, and sensitive employee situations
- You have hands-on experience managing employee benefits and supporting employees through enrollment, changes, and questions
- You're confident with HRIS platforms and employee records
- You know how to support and coach managers through employee situations
- Your English is exceptional, written and verbal
- You're highly organized, follow through consistently, and don't let important details fall through the cracks
- You use sound judgment, take ownership, and don't need to be told what to do next
- You're proactive and resourceful, identifying issues early and driving them through resolution
- You thrive in fast-moving, growing environments where you're expected to create structure, not just follow existing processes
- You have hands-on experience with a U.S. PEO and multi-state HR
- You've managed PIPs, investigations, and terminations
- You have experience with handbooks, policies, and compliance audits
- You've led employee engagement initiatives for remote or distributed teams
- You have experience working in a startup or high-growth environment
- You hold a SHRM-CP, PHR, or similar HR certification
- Be Great: Always exceed expectations
- Good Vibes: Bring positive energy to everything
- Curious: Seek solutions, not just answers
- Hustle: Act fast, think smart
- Poised: Thrive under pressure
- Defender: Always have each other's backs
- Extreme Ownership: Own your results. No excuses.
- Monthly compensation:$2,000 - $2,500 (based on experience)
- Performance-based incentives
- Fully remote opportunity
- High-growth environment with real career advancement
- Structured onboarding and ongoing coaching
- PTO and U.S. holiday benefits
- Anniversary and birthday bonuses
- Additional team perks and wellness benefits after probation
The Standard Is Simple
We move fast, but HR should not operate reactively. We are looking for someone who can think ahead, build structure and continuously raise the standard of our employee experience.
If that's you, let's talk.
