We analyze what thousands of users say about your product across forums, review platforms and social media, to surface the complaints, praise, and competitive threats missed by your internal data.
The result is a structured intelligence report that maps real-world user behavior to your bottom line. We move beyond sentiment analysis by quantifying the financial risk of your product's current friction points.
Your analytics tell you what users do. Surveys tell you what they're willing to say to you. Our report tells you what they say when you're not in the room.
Product leaders use this to identify silent feature failures, validate roadmap bets against actual user priorities, and catch competitive threats before they show up in churn metrics.
Competitive LandscapeWhich alternatives users are actively evaluating and why. Includes specific feature comparisons and pricing objections.
Product Strengths
The capabilities and experiences that drive retention and positive sentiment. Shows what users value enough to defend publicly.
Product Weaknesses
Operational failures, UI frustrations, and technical bugs extracted from user complaints. Organized by severity and frequency.
Financial Impact
The potential ARR exposure for your primary segments, providing a data-driven cost of inaction for your roadmap using our
Friction Severity Matrix.
Strategic Opportunities
Prioritized feature requests and product gaps based on actual demand signals, not speculation.
Outlook
Forward assessment of competitive pressure, user trust trajectory, and risk factors that could accelerate switching behavior.
Delivery: 2-5 business days
Format: 5-10 page PDF with supporting data
The more specific you are, the more targeted our analysis will be.
