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retano — how studios track retainers (EN)

How do you actually track retainers and client profitability?

I'm building a small tool for studios like yours, and before I build the wrong thing, I want to understand how you handle this today. This takes about 2 minutes — mostly numbers, no essay questions. No pitch, nothing to buy, and I'll only follow up if you tell me to below.

How many people work at your studio, roughly?

How many clients did you invoice at least once in the last 12 months?

Of those, how many are on an ongoing monthly retainer — as opposed to one-off or project work?

Roughly, what does a typical monthly retainer bill at?

Under $500 / month

$500 – $1,000 / month

$1,000 – $2,500 / month

$2,500 – $5,000 / month

Over $5,000 / month

Not sure / varies too much to say

What country are you based in?

What do you currently use to track time?

Harvest

Clockify

Toggl Track

A spreadsheet

Nothing formal

Something else

Do you pay for that tool?

No, we don't pay for it (free plan or a spreadsheet)

Yes, and the price stays the same no matter how many people use it

Yes, and the price goes up when we add someone to the team

Not sure how our plan is priced

Would you be open to a longer conversation (30–45 min) about how you handle this today? No pitch — I'm still just trying to understand the problem.

Yes, reach out

Maybe — send me a bit more detail first

Not right now

What's your name?

Best email to reach you at.

We'll only use this to follow up about the conversation above — never shared, sold, or used for anything else. If you change your mind, just tell us and we'll delete it; no form to fill out. Contact: marcin@hehe.studio.