This survey is part of a UX study I'm conducting to gain better insight into users using data management in marketing tools (focusing on large data import using CSV files).
Your answers to the questions below will help me better understand the main frustrations users of existing platforms face, and based on that, I will design a more intuitive and simpler data import process.
The survey will take you 10-15 minutes!
Your answers will remain anonymous and will be used for research purposes only.
You won't go wrong no matter what you answer, I just want to know what your experience and perception of using marketing tools is.