EU Withdrawal & Order Cancellation
If you are an EU customer, you have the legal right to withdraw from your purchase within 14 days of receiving your order.
To cancel your order or withdraw from your purchase, you must email us directly within the 14-day period.
To process your withdrawal request, please provide the following details in the form below:
If you experience any issues with the form, you can contact us at:paytaeaston@hotmail.com
Once we receive your request, we will confirm receipt and process your cancellation or refund in accordance with EU consumer law.
If your order has not yet been fulfilled, it will be cancelled immediately. If it has already been dispatched, we will advise you on return instructions.
Refunds will be issued within 14 days of approval.
This right applies to EU consumers under the Consumer Rights Directive (distance selling regulations).