The same few things go wrong, over and over:
- Families tour homes their parent was never going to be eligible or a fit for.
- Paperwork gets started a month too late and the first-choice home isn’t available.
- Someone gets placed in a “fits now, but not later” home - and has to move again in a year or two.
- Family surprised by care costs increasing - because they didn’t know what to ask upfront.