Page 1 of 2

SaaS Customer Account Manager (Remote)

Tandem Bridge Talent is hiring for a US real estate software company.
You'll call every new customer, get on a screen share, and set them up. Then you stay with them through their first 30 days and help free sign-ups move to a paid plan.
Full-time, remote, US Eastern business hours. $3,000 USD a month for the first 6 months, then $3,500, plus performance pay for each customer you get up and running.
This takes about 5 minutes. The video is the part we listen to first.

Full name

Email

LinkedIn profile link

WhatsApp number

Country you live in

City

How would you describe your spoken English?

How many years have you worked in customer success, onboarding or account management at a software company?

Have you worked for a US company or with US clients?

Can you work US Eastern business hours?

Have you worked with free trials, activation or trial-to-paid conversion?

If yes, what did you do? One or two sentences.

Record 60 to 90 seconds in English. Tell us about one customer you got set up and what you did to get them there. Talk the way you would on a call with them.
Paste a link from Google Drive, YouTube (unlisted is fine), Dropbox or Loom. Before you submit, open the link in a private window and make sure it plays for someone who isn't signed in to anything.

Your intro video link

Resume (optional)

We use what you share here to review you for this job and to contact you about it.