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The Ops Health Check
The Ops Health Check - 10 questions. 3 minutes. Total clarity.
Find out where your operations are strong, where they’re holding you back, and what to fix first.
What is your name
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Please add your email address
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Our business priorities are clearly defined and the team knows what matters most
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Our business priorities are clearly defined and the team knows what matters most
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2
3
4
5
Not at all
Sometimes
Consistently
I spend most of my time on strategic work, not reacting
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I spend most of my time on strategic work, not reacting
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2
3
4
5
Not at all
Sometimes
Consistently
My team can make day-to-day decisions without me
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My team can make day-to-day decisions without me
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2
3
4
5
Not at all
Sometimes
Consistently
Every key responsibility has a clear owner— not “shared” ownership.
Every key responsibility has a clear owner— not “shared” ownership.
1
2
3
4
5
Not at all
Sometimes
Consistently
Our core processes are documented well enough that someone new could follow them
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Our core processes are documented well enough that someone new could follow them
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2
3
4
5
Not at all
Sometimes
Consistently
Client delivery is consistent regardless of who handles it
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Client delivery is consistent regardless of who handles it
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5
Not at all
Sometimes
Consistently
When we agree to change something, it actually gets implemented and sustained.
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When we agree to change something, it actually gets implemented and sustained.
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2
3
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5
Not at all
Consistently
We have a regular rhythm for reviewing progress and tracking actions.
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We have a regular rhythm for reviewing progress and tracking actions.
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2
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5
Not at all
Sometimes
Consistently
If demand increased by 50% next month, our current operations could handle it.
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If demand increased by 50% next month, our current operations could handle it.
1
2
3
4
5
Not at all
Sometimes
Consistently
I could step away for two weeks and things would run
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I could step away for two weeks and things would run
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3
4
5
Not at all
Sometimes
Consistently
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