Managing Supplier Payments and Cash Flow

We’re researching how businesses manage supplier payments to help develop Cashpri. Your honest answers—including reasons you would not use it—are valuable; you do not need to have tried Cashpri. Allow around 10–12 minutes, and please avoid sharing confidential supplier or financial details.

Briefly describe the business you work in and how you currently decide which supplier bills to pay first.

Think about the most recent time you had to decide which supplier bills to pay and which could wait. What happened, and what effect did it have on you or the business? If you have never faced this situation, please say so.

In the past three months, how often has limited cash meant your business had to delay or choose between supplier payments?

Two or three times

About once a month

Several times a week or more

I’m not involved in supplier payments

The last time you looked for a better way to manage supplier payments or cash flow, what had happened that prompted you to look? If you have never looked, please say so.

What exact words did you use when searching online or asking someone for help with this problem? Use the wording you actually used, as closely as you remember. If you did neither, write how you described the problem to someone at the time.

What tools, services or other approaches did you consider, and what did you find useful or missing in them? Please name them if you remember; keeping your existing process also counts.

During that experience, what doubts or practical obstacles made it difficult to try or pay for a different approach? If nothing got in the way, please say so.

When choosing a way to manage supplier payments, which three factors matter most to you? Select up to three.

Time needed to set up and use it

Accuracy of the information it provides

Being able to understand why a payment is prioritised

Keeping control over payment decisions

Protecting business and supplier information

Working with our existing tools and records

Adapting to our business’s payment priorities

Access to support when needed

Evidence that it works for businesses like ours

Other — please specify

Where have you actually gone for information or advice about supplier payments, cash flow or related software? Please name any people, websites, communities, publications, podcasts or channels you used, and which you trusted most.

What happened after you chose to change your approach or keep your existing one? Describe what improved, what stayed difficult, and whether the result met your expectations.

Cashpri is intended to help businesses manage cash flow by prioritising supplier bills for payment. People can sign up through the website and use the system once for free; subsequent uploads require a paid monthly subscription. A subscription price is not provided in this survey, so the following questions concern the idea and payment structure.

In your own words, what—if anything—could make Cashpri worth paying for in your business?

What would make you decide against using Cashpri? Please include any concerns about uploading business information, relying on its priorities or paying for it. “I don’t need it” is a useful answer too.

Based on how often your business would need help prioritising supplier bills, how well would a monthly subscription fit your needs? This is about the payment structure, not the price.

Neither well nor poorly

We would not need this kind of help

I don’t know enough to judge

What would you need to check or experience during the free use before you could decide whether Cashpri was trustworthy and worth paying for?

Which option best describes your role in deciding whether the business pays for a system like Cashpri?

Business owner or director — I can approve the purchase

Finance manager or finance lead — I can approve the purchase

Business owner, director or finance lead — I need someone else’s approval

Finance or payments team member — I can recommend it, but someone else approves

External accountant, bookkeeper or adviser — I advise the business

I could use it, but I’m not involved in choosing or approving systems

I’m not involved in supplier payments or choosing systems

Other — please specify