If you have any documents that can help us understand your issue better, you can upload them here. This is optional.
Examples of what you can upload include:
1) Any letters or documents given to you about the issue
2) Pictures or screenshots
3) Voice notes or videos
4) Chats, emails, or call records
5) Receipts, agreements, or any written proof
6) Anything else that explains what happened
If you don’t have any documents yet, you can continue without uploading anything.
Please note that your payment confirms your request and allows our team to assign a professional to you within 24 hours (Mondays to Fridays).
Important:
1) Professionals are only assigned between 9:00 a.m. and 4:00 p.m. on weekdays.
2) All consultations — including calls, chats, emails, document reviews, or any form of engagement — take place only on weekdays.
3) If a professional is assigned to you on a Friday, the actual engagement will commence from Monday, except where the case is urgent or requires immediate attention.