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Submit an Alliance Signal

*This form is for homeowners only.

Alliance Signals are private, structured submissions used to identify patterns, improve standards, and guide accountability.

Signals are not public reviews. CraftAuthority evaluates trends and documentation — not isolated complaints. We may contact you for clarification. Your contact info is kept private and is not shared with contractors without your permission.

Please provide you full name and email address below.

*

Are you a CraftAuthority member?

*

Are you a CraftAuthority member?

A

Yes

B

No

C

Not Sure

Contractor/Business Information

*

Trade

*

Trade

Roofing

Siding

Windows

Doors

Basement Waterproofing/foundation repair

Tile/Flooring

Plumbing

Electrical

Remodeling

Painting

HVAC

General Contractor/Residential Builder

Other

Do you know if this contractor is CraftAuthority Certified?

*

Do you know if this contractor is CraftAuthority Certified?

A

Yes, they are

B

No, they are not

C

I'm not sure

Which best describes you experience? (required)

*

Which best describes you experience? (required)

A

Positive - Exceptional professionalism or workmanship

B

Neutral/Watch - Issues occurred but were resolved

C

Concern - Unresolved issue or deviation

D

High Risk - Safety, licensing, or serious integrity concern

What would be a fair resolution?

*

What would be a fair resolution?

Repair

Refund

Completion

Communication

other

Project Context

*

Approximate Project Value

*

Approximate Project Value

A

<$5,000

B

$5,000 - $15,000

C

$15,000 - $50,000

D

$50,000+

Project Status

*

Project Status

A

Completed

B

In progress

C

Terminated

Was there a written contract?

*

Was there a written contract?

A

Yes

B

No

Were permits required?

*

Were permits required?

A

Yes

B

No

C

Not sure

What went well? (optional)

What could have gone better? (optional)

Attestation

*

Attestation

I attest that the information provided is truthful to the best of my knowledge and submitted in good faith.

Thank you for doing your part in helping the Alliance restore trust and accountability in the home improvement industry.