Booking is only complete once a confirmation is sent back to you. Any equipment recieved without prior booking will be scheduled into the next available timeslot.
Please ensure equipment is sent with your courier delivery times in mind.
Diatec does not take responsibility for delays in courier times to and from our offices.
Turnaround times: For faster turnaround times, we recommend planning for your equipment to arrive at Diatec
one day before the booked date. We strive for calibration turnaround times of 1-5 working days from the arrival date. Subject to the arrival time, date and other factors at our lab. Repair turnaround times are subject to individual assessment.
By completing this booking form, you agree to receive a summary calibration report. A full calibration report is available upon request. Summary calibration reports for audiological equipment will state the next calibration due date in accordance with convention across audiological practice in New Zealand. Please notify us if you do not want this included.