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Feedback - Rude/Aggressive Pts

How many times have you had rude or aggressive patients in the past week?

How many times have you had rude or aggressive patients in the past week?
A
B
C
D
E

Of these encounters, how many times did you feel you handled the situation satisfactorily for the patient AND yourself?

Of these encounters, how many times did you feel you handled the situation satisfactorily for the patient AND yourself?
A
B
C
D
E

Can you describe how you felt after one of these encounters in particular that sticks out?

How supported did you feel by the doctors and/or the practice regarding these encounters?

How supported did you feel by the doctors and/or the practice regarding these encounters?
A
B
C
D
E

What do you think can be done to better support you when these encounters occur?