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Social Media Managers Survey

Our community of over 1,000 business owners say they need social media managers who get it. If we’re going to recommend you, we need to be sure that you do and that we can provide the resources you need to thrive.

Take 3-5 minutes to share your quick answers with us.

Welcome to the community!


Section 1: About You

1. How long have you worked as a social media manager?

1. How long have you worked as a social media manager?
A
B
C
D

2. What best describes your current role?

2. What best describes your current role?
A
B
C
D
E


3. What kinds of brands do you manage?

3. What kinds of brands do you manage?

4. Which platforms do you manage for your clients? (Check all that apply)

4. Which platforms do you manage for your clients? (Check all that apply)

5. What tools do you currently use for your work?

6. Which task takes the most time or energy in your workflow?

6. Which task takes the most time or energy in your workflow?
A
B
C
D
E
F

7. What frustrates you most about your current tools or workflow?



Section 3: Business & Growth

8. How many clients do you currently manage?

8. How many clients do you currently manage?
A
B
C
D

9. What would help you scale your work or earn more income?



Section 4: Behind-the-Scenes

10. Do you track customer interactions or inquiries from social media?

10. Do you track customer interactions or inquiries from social media?
A
B
C
D

11. Do you manage or monitor your client’s sales or income data?

11. Do you manage or monitor your client’s sales or income data?
A
B
C
D

12. Which of the following tasks do you currently handle, and what tools (if any) do you use for them?


If you select ‘Yes,’ please write out which tool you currently use

Customer tracking / CRM

Customer tracking / CRM
A
B

Invoicing or payment tracking

Invoicing or payment tracking
A
B

Pricing and inventory management

Pricing and inventory management
A
B

Reporting / analytics

Reporting / analytics
A
B

13. How helpful would it be to have CRM and basic accounting features built into the same tool you use for social media management?

(1 = Not helpful at all, 10 = Extremely helpful)

13. How helpful would it be to have CRM and basic accounting features built into the same tool you use for social media management?

14. If a single platform could help you manage social media, clients, and business operations, what would you want it to do for you?


Section 4: Community & Support


15. Would you be interested in joining a community of social media managers?

15. Would you be interested in joining a community of social media managers?
A
B
C

16. What kind of support or resources would be most valuable to you right now?

16. What kind of support or resources would be most valuable to you right now?
A
B
C
D
E
F

17. Would you be open to a free 15-minute call to share more?

17. Would you be open to a free 15-minute call to share more?
A
B


Thank you for sharing your insights.

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